iOS in app webpage | Voters

iOS in app webpage

closed

Mitch Hines

When loading external pages in app (an elvanto form for example) the submit button is not accessible on iOS because the page will not scroll and stay where the button is visible. On Android the button is available.

October 31, 2019

Terese Tye

marked this post as

closed

John Holtkamp

marked this post as

complete

This issue is resolved with our newest version on iOS.

John Holtkamp

marked this post as

in progress

John Holtkamp

Hi Hines,

I'm sorry that you are experiencing an issue. I just attempted to replicate the issue on our end and I cannot. I have attached an image to this reply to show what I am seeing. Could you please attach an image and show me the scenario where the button is hidden?

Mitch Hines

John Holtkamp: The first image is of my finger holding the button to where I can see it but since I am "scrolling" I cannot tap it - the second image is where the submit button is hidden below the bar and cannot be selected.
This is a form created in elvanto for the purpose of people signing up to serve in an event.
Thank you!

Mitch Hines

I tried submitting a video but this form won't allow it :)

John Holtkamp

Mitch Hines: Thank you for the additional information. This helps a lot and I have submitted a ticket to the dev team for fixing this.

Mitch Hines

John Holtkamp: Great - thank you!

John Holtkamp

Mitch Hines: Hi Hines, we have a fix ready for this which you should see going live sometime next week most likely.