Payment taken out without approval
closed
Julia Rhodes
closed
Julia Rhodes
Hi there! I am going to move your ticket here to Closed. If you are still running into problems here, go ahead and reach out to support@tithe.ly and our team will be able to assist you directly.
Kasey Cullom
Hi Ruvim, my name is Kasey and I am one of the Product Managers on the Giving team here at Tithely.
Thank you for taking the time to post your situation here. definitely understand the need to get to the bottom of it. I am willing to assist as much as I am able, but the quickest path toward the answer you need would be reaching out to our incredible support team here:
They will be able to take a look at your account and work with you to determine what is going on with that $250 tithe that was taken out.
I will reach out to the team as well to give them the context you've posted here to help the process be as quick as possible.