Push Notification Visibility | Voters

Push Notification Visibility

Tyson Bryant

I'd love to see unread push notifications become more visible in the app. Right now if a user ignores or misses the banner from a push notification, there will still be a badge icon on the App shortcut (which is good). 
However, the user, seeing the badge icon, opens the App and is taken to the home screen. From the Home screen, there is no visual indicator of where to go to view the unread notification. A user would have to know already to go find the inbox to read it, but nothing from the Home screen guides them to it. It is "secret knowledge" that they'd only have if they previously stumbled across it.
Furthermore, opening the app is enough to reset the badge icon, so now the user has not actually read the push notification but the user also no longer gets a badge icon telling them that it is there.
Can the visibility of push notifications get some love so that it is more intuitive for users to see the status of unread messages from the home screen?

April 29, 2019

Cay villars

This is an essential feature for any phone app. it is very easy to miss notifications. the notifications do not show up like FB or imessage or whatsapp or any other notification service, which defeats the purpose of notifications. there are a lot of people interested in this...

Jeremy Stearns

Terese Tye any updates on this?

Joshua Reese

They just fixed this in the Elevanto app, just need to do the same in the Church App

Dean Rohleder

Yes, I would like to see that too. Plus, I would like to see the Subject line show up in the initial push message when it is presented on the cell phones unopened home screen as indicated in the app dashboard. Currently, it does not.

c villars

I see no comments from tithely on this page... all these notification suggestions on this page are really important for this app. there are so many apps on an iphone these days... it is essential for church notifications to stand out.

c villars

Good idea.. it seems that there is a bit of hunting to see a notification.. it does not appear on my home screen long enough for me to read it.

Jeremy Stearns

Is there a way some inbox icon can be added to the upper right hand corner of the app? That way if a notification is sent out and the user doesn't click on it immediately, once they do open the app that inbox icon either has a number next to it or highlighted somehow to let the user know to click on that to open the messages inbox to view their missed notifications. Right now if you the open the app and missed a notification, users don't know they need to open the menu on the upper left corner and select inbox to view missed notifications.

c villars

Jeremy Stearns: This is a good idea. I ultimately had them put the notification icon as one of the icons at the bottom of the app, but this idea is even better so I can use that space for another icon.

Jeremy Stearns

Any updates on this request? I would like to see this happen as well. Make the app more user friendly.

Terese Tye

Merged in a post:

Inbox with Unread indicator for Home page

Tyson Bryant

My church really enjoys using our custom Tithely App. The #1 point of feedback I receive is that the notifications mechanism is not intuitive. If users do not click on the push notification at the moment they receive the push, they often do not know how to find the message again in the app and it just gets lost.
It would make a huge difference to be able to put the Inbox as a Tab on the Home screen (I would happily give up one of the 5 spaces for the Inbox.)
Additionally, it would also make a huge difference if that Inbox tab on the Home screen also showed a status indicator of 'X' unread messages. 
This way a user opening the app would have a very intuitive path to seeing unread notifications--plus, they are also used to this since that is how their devices work with notifications (as well as every social platform that gives notifications).
Right now the design is such that if they don't respond immediately to a push notification, roughly half of our people never see that information because they don't know how to find it or remember that there is information they need to look for.
An improvement along these lines would be a big deal to our communication efforts.
Thanks for a great product and for always working to improve it!

May 22, 2022

Justin Johnson

3 year old topic.... Push notifications is one of the KEY reasons to get people to use the app. This needs attention. Where is the little red push notification with number of unread messages showing people where to click to see missed notification.

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