Dashboard Not updating | Voters

Dashboard Not updating

complete

Jane Liong

THe Giving Dashboard somehow not updating even after the gift batches have been fixed. It has been over 3 weeks since I reported the issue.

September 10, 2022

Julia Rhodes

marked this post as

complete

Julia Rhodes

Hi everybody! Thank you so much for reaching out and sharing this issue with us. The team was able to get this fixed and taken care of. If you continue to have any problems, go ahead and reach out to support@tithe.ly and our team will give you a hand! Thank you for your patience!

Julia Rhodes

Merged in a post:

Dashboard Seems Stuck at 7/1/22

Astrid Storm

My Dashboard seems stuck - it won't clear, delete, uncheck the date - nothing. Metrics are from 7/1/22.

January 20, 2023

Astrid Storm

Having the SAME issue - stuck since July. Did anyone's get fixed/resolved?

Julia Rhodes

Merged in a post:

Dashboard Not Updating

Greg Woolf

Was wondering when the dashboard would be updated. It has been on the same screen for the entire month of November. All it shows is the month of October and maybe one transaction in November.

January 12, 2023

Julia Rhodes

Merged in a post:

One Week Giving Filter

Scott Hescht

I like to use the filters to show how much was given for the prior week, and they don’t work. It just says “No Data Available.”

January 12, 2023

Julia Rhodes

Merged in a post:

data not updating

Lloyd Akers

Our data in 2.0 is not updating since Oct. I can see it on 1.0

January 12, 2023

Julia Rhodes

Merged in a post:

My dashboard is not working.

Joseph Vacanti

My dashboard does not show monthly totals. Is there something I can do to fix?

January 12, 2023

Lloyd Akers

Any update on this?

Heather Foxworthy

Ours hasn't worked since Mid-November.

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