Huge issue with pushing data to Tithely that effects Tithely core messaging feature for SMS
J
Jeremy Story
- Tithely will only message people using the ‘messaging phone number field’
- We are supposed to use Elevanto as the source of truth for data so, we enter new mobile phone numbers in Elevanto in the 'mobile phone' field.
- We would then use the ‘import from Elevanto’ feature in Tithely to pull data into Tithely as we add data to Elevanto.
- These people would not be messaged in through Tithely because the ‘messaging phone number’ field is never updated by the ‘import from Elevanto’ feature.
There needs to be a way the ‘import from Elevanto’ feature in Tithely would also update the ‘messaging phone number’ field. I was very suprised to hear today that this isn't possible presently. I am even more surprised that no one has mentioned this before. We are new users and this is an immediate glaring issue given how important SMS messaging is today.