Alternative Emails to improving syncing people from Tithe.ly Giving
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Terri Wheeler
Hello, We have members who have more than one email that they use on a regular basis. These members also use multiple giving platforms through Tithely. When that happens, depending on which email they use if it's not the one that is already in their general profile, it will create a whole new account which makes our membership skewed. Would like to know if you would allow an alternative email address space so that if they use a secondary email that it would be linked to their account and not create a whole new account. To have to continually go in and merge accounts for them to be recreated has been a task that has taken too much valuable time from working other ministry projects. Please advise. We use Tithely on our website, the text to give feature, and on our personal Tithely App if that helps. It's all Tithe'ly. Thanks!
Sabrina Sherman
closed
Thank you for your feedback. Our team has reviewed this request and determined that it will not be on the Elvanto roadmap in the near future as it does not align with our current product goals.
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Ron McClintock
Absolutely. This is very much needed as some use different emails for different things and their email is continually being updated in the data base unless we are constantly checking.
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Hoa Luu
Yes please! This feature would be great! We also get multiple new profiles created that need to be merged. :) Also separate emails for giving receipts and anything related to giving would be great.
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Charity Lane
Yes! We have people that have one email for rostering and use another email for their giving. Would love to be able to have these profiles merged!