You can only set 1 reminder before services. Right now we have it set for 5 days before service, in case our volunteers need time to find a replacement for them.
However, if they do find a replacement, the new person will never receive a reminder... because it will never be 5 days before the service again. It would be great if we could ALSO send reminders 1 day before service to everyone currently scheduled (including the new volunteers) that they are expected the next day.
Multiple reminders for services. Thank you.
Hey team,
We'd love for reminders emails about rostered positions to be sent or not sent according to the departments of a position. We've found that there are some positions that would be better served if they didn't receive a reminder email, and others where the opposite is the case.
Could you please look into this? Thanks! 👍
I'd love to be able to set different reminders for different departments or sub departments. For instance, most of the people rostered are for Sunday service and we have that reminder set the day before. However, we have a Thursday night practice for our worship team and I'd like to be able to roster and send a reminder to one of our soundmen that they are rostered for practice. This person may or may not be the same person running sound in one of our Sunday services.
Hi. We have an automatic volunteer schedule reminder (sms & email) that we send to everyone 2 days before the service. One of our teams would prefer if their reminder could be sent out 6 days before so that their team makes practise. Is it possible to have one team get a reminder at a different time from all the rest? Thanks!
This sounds like a great idea. It would also be good to be able to have different reminder email templates applied to different departments. At the moment, our is quite convoluted as it contains information pertinent to maybe just one department but everybody has to get it.
If anything could be implemented in this direction, that would be great!
Agreeing with Alastair here; different emails for different departments would be great!
Agree! And the ability to set reminder emails for some services and not others, as not all of our services are on board with Elvanto yet
We'd love that too!
Also the ability to schedule email and SMS reminders separately, e.g. email reminder 7 days out from service and SMS reminder 3 days out from service. At the moment it can only send both at once, you can't choose to send only an email or only an SMS.
We'd love some of this functionality too. Also to be able to schedule reminders at certain times or for different roles.
ie we have a pack-up/bump-out team and it would be great to have a scheduled reminder for this team that's SMS that's at a different time to other teams.
@Jordan Hooper: Hey Jordan,
Just letting you know we won't be able to change the time of the day these come out, but can look at the other options.
Stewart
Agree with multiple reminders.
It would also very nice to have a prompt vs. reminder switch whereby if the volunteer hasn't confirmed their rostered position, they are requested to do so that the follow-up person doesn't have to get on their case as opposed to simply reminding them that their confirmed position is coming up.
@Steve Wratt: Hey Steve.
Just letting you know you can setup "Follow up" reminders under Settings -> Services -> Volunteers