Breeze

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Support for Custom DKIM with Customer Domains
Requested Feature: Enable Breeze customers to publish DKIM CNAME records in their domain DNS (via SendGrid) so that outbound Breeze messages are DKIM-aligned with the customer’s domain. Summary: Breeze currently does not support publishing custom DKIM records for customer domains when sending via SendGrid. This creates alignment issues under DMARC policies set to p=reject. Problem: Our church enforces DMARC with p=reject to protect against spoofing. While SPF passes (with include: sendgrid.net ), DKIM fails alignment because Breeze does not provide custom DKIM records. This forces customers to choose between: 1. Weakening DMARC (p=none or p=quarantine) 2. Sending from @ breezechms.com instead of their own domain 3. Accepting delivery failures for legitimate messages Impact: - Weakening DMARC reduces email security, creating a false sense of protection. - Sending from @ breezechms.com reduces trust and trains recipients to accept mail from outside domains. - Churches and nonprofits are frequent phishing targets; the lack of DKIM alignment makes us more vulnerable. Why This Matters: SendGrid natively supports custom DKIM records. The limitation appears to be in Breeze’s integration, not the underlying technology. Supporting DKIM for custom domains would: - Improve deliverability for Breeze customers enforcing DMARC. - Strengthen security for churches against spoofing and phishing. - Provide Breeze with a strong marketing advantage as a platform that “takes email security seriously.”
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