Giving App

Currently, when the giving form is not filled out correctly the "Give" button at the bottom is grey. Some of my donors have had trouble giving because it is not clear which fields are incomplete on the giving form. My request is that when the giving form is incomplete and someone tries to give, it clearly highlights the incomplete fields.

Can you please explain why the app no longer allows for adding giving to more than one category of funds? The only way to give to multiple categories is to do separate gifts which is double the work. This is going to have an impact on people that give to multiple areas if they have to do separate giving for each item. If I had realized that this was changed, I would not have updated the app and will certainly tell my congregation to not update it until this is fixed. Robert Zannini Pastor, Life Church Lafayette LA 70503

When a donor enters their email address on the new giving form to set up an account for the first time, or to log into the new giving form, an email verification system should help the donor know if they have entered their email address incorrectly. If the email address is entered incorrectly, the giving form should display a message indicating so. For example, "The email address you entered is not a valid email address. Please try again." This will help donors know that nothing is wrong with the giving form but that the donor is making a mistake typing their email address.

It would be helpful if the "Extra details/memo" field appeared just below the "Fund" field. When donors complete the form this memo field is currently not immediately visible until they scroll down. It is overlooked by donors often enough that I receive a good number of calls for corrections. However, I do realize that moving that field may 'hide' the "Cover the Fees" field until scrolling down. Thank you for your consideration!

I don't like having to put multiple buttons on our website for people to give. I would love to have the ability to have a dropdown for the location at the top of the Giving form.

In some countries (for example Japan) this prevents us from using the address field.

Customizable Memo Field on Giving Form.

On the Giving Form, when any of the giving schedule options are selected, except for the One Time option, the page moves because I new field is added. When this happens, the Donate button is no longer visible and the only way to access the Donate button after that is by hitting the Tab button. Or, the user has to re-click on the screen and use the down-arrows to see the Donate button. It would be ideal, especially for an older congregation, if there were scroll bars on the rights side of the screen so they can scroll down.

The new giving app sends someone to a built in "thanks" message. We would like to be able to customize that like we can the receipt email.

This would be useful we can send them a HBD email. Some of your competitors offer this option.