I was told that in order for donors to match between Tithely and CCB that CCB must match Tithely however when donors set up their giving in Tithely they are lackadaisical and do not use proper address formatting (mix of Cap/lower case letters). It might be helpful if the development team could write some code to be able to match donors either by address, or email, or phone, or ChMS donor ID as this would solve all problems and allow to retain proper address formatting existing in CCB. It is juvenile to send a giving statement from CCB for example showing – jane doe 123 some st (or street) newport or 12345 Which should be – Jane Doe 123 Some St (or Street) Newport OR 12345 And for a merchant interface (Tithely) to accept a phone number of “4444444444” over the actual correct phone number in the donors ChMS (CCB) profile doesn’t make sense. Professionalism matters, and the generations are getting lackadaisical with information and formatting so it would be great if the platforms could work together rather than the incorrect (Tithely) dominate over the correct (ChMS).