Giving

We would like to be able to import transactions from a CSV or Excel. This will allow for simpler accounting if we switched platforms mid year or use another system to handle cash/check entries.

I own a bookkeeping service which works with churches, and have come across several ChMS/Giving platforms. Your Admin Batch giving is very cumbersome to use when compared to platforms like Planning Center Online Giving and Breeze (among others). I would recommend updating this with an actual dashboard type feature which allows the person entering counting sheets manually, to see a running total as you go. Also, it would be super nice to have some batch defaults set, so we don't have to enter the same information on every single entry (date, cash/check, and check date).

If a donor chooses two different gift categories, it seems like there are two separate credit card transactions. That seems wrong -- You should be able to make a credit card single transaction and split the amounts accross different gift categories.

This button is in the way. Could you move it to the toolbar or maybe in the blank space under the logout button?

In tithe.ly 1.0, we are able to change the giving type. Donors sometimes indicate their designation in the memo, and it is necessary to change the giving type to reflect this.

Can Tithe.ly partner with a Canadian company to provide this? EFTCanada would be an option.

An option to set the default for Admin Batch Processing to check for be a great time saver as the credit card default is almost never used in the Admin Batch Processing process.

Need to be able to enter a batch and then "batch" it out with a specific deposit date so it totals the deposit into the bank AND be able to print a report of the batch summary for cash & check donations

We have been informed that the $ currency sign cannot be changed to the £ currency sign and to feedback here so that the developers can provide a solution. It is disappointing that this is not already something that can be changed, as currently it confuses our donors, or stops people from giving as they think it is in $ which could incur a conversion fee. Can this be developed and sorted on the Tithe.ly product asap? Especially as we have been asked to encourage others to get the product in other churches/ministries in the UK. I look forward to receiving a response. Jacqui Heslop, UK

It would be extremely helpful for the admins to have a visual behind the scenes as to who modified donor giving profile. I have another donor who says they didn't set up a 2nd recurring gift. I'm at a loss how to explain if they did it or how did it happen. Donors get frustrated when there are duplicate deductions from their account and then they choose to discontinue Tithely which defeats the purpose.